Refund Policy
Last updated: 2026
1. Money-Back Guarantee
If you are not satisfied with your first paid subscription to MyFaceLens, you may request a full refund within 7 days of your initial payment. To request a refund, contact us at support@myfacelens.com with your account email and the reason for your request.
2. Subscription Renewals
Subscriptions renew automatically at the end of each billing period (weekly, monthly, or as selected at checkout) unless cancelled beforehand. Renewal payments are generally non-refundable, but you can cancel at any time to stop future charges — your access continues until the end of the current billing period.
3. How to Cancel
You can cancel your subscription at any time from your account settings, or by emailing support@myfacelens.com. Cancelling stops future billing; it does not automatically issue a refund for the current period unless you qualify under our money-back guarantee above.
4. Free Plan Usage
Use of our free tools and free plan does not involve any payment and is therefore not eligible for a refund.
5. Processing Time
Approved refunds are processed back to your original payment method and may take several business days to appear, depending on your bank or card provider.
6. Contact Us
Questions about this Refund Policy can be sent to support@myfacelens.com.